Cheap Car Hires in Golf Club, Key West

First car we were given was dirty and full of trash. We were given another car that was clean and quite nice. My Amex sent me notice of the charge ($1047) which was more than double the booking charge($486). We had not been given any paperwork and when I went back to ask I was told they forgot to tell me there was a deposit that would be returned when I returned the car. I asked for and received paperwork regarding the rental. I have not received credit yet for the return but it’s only been one day since the return.

Rental counter was closed when I arrived was unable to pick up my car I had to rent a car from enterprise it was open for the night so I could go for Key West to Marathon then I had to go back in the morning to return the enterprise car to pick up my Dollarama car which I picked up which was dirty and smelt like smoke and lady was rude at the counter and told me was the only vehicle they had but I could pay to upgrade to a clean car used the car for 10 days returned it to Fort Myers airport explain to the drop off people that the car was dirty and it wasn’t full of gas they were very apologetic and then proceeded to charge me $400 for smoking in the car I’m a non-smoker and pointed out the smell in the car when I picked it up from the counter person the car look like it was just returned and rented again very unhappy with Dollarama car I hope that now that Hertz has bought them They get dissolved along with the personnel! never again!!! Very disappointed with the whole situation!